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Sarpy County Nebraska

Sarpy County 911 as their Hometown Heroes

Sarpy County 911 was selected as Hometown Heroes by a local Daisy Girl Scout Troop #45533.  The girls delivered baked goods and visited with the dispatchers. 

Front Row right to left: Alyssa; Isabella; Lillianne

Back Row right to left: Jenny and Patty Sarpy Dispatchers

 

Friend of the Firefighter from Springfield Volunteer Fire Department

At the Springfield Volunteer Fire Department Banquet on March 26, 2016 Sarpy County Dispatchers were given the Friend of the Firefighter Award!

                     

Life Saving Award

At about 2353 hours on December 31, 2015, Bryan was on duty and answered a 9-1-1 call from a female caller advising her baby was not breathing.   LaVista Police and a Papillion Rescue Squad were immediately dispatched as he kept the caller on the line.

The caller stated her infant daughter was changing colors and not breathing.  Bryan immediately began to give infant CPR instructions to mother/caller.   The caller seemed unsure of the status of breathing when responding to your questions.  Bryan continued to provide chest compression instructions until the police officers arrived.     

It was later discovered that the baby survived and is doing well.  Bryan’s part of the chain of patient care worked successfully and together with law enforcement and EMS personnel, saved her life.

                              

Life Saving Award

At about 1732 hours on July 8, 2015, Dispatcher Stephanie was on duty and answered a 9-1-1 call from a female caller advising she saw a man just collapse on his bicycle and that he was not responding near the Prairie Queen Recreation Area.  Sarpy County Sheriff’s deputies and a Papillion Rescue Squad were immediately dispatched and Stephanie kept the caller on the line as she approached the patient.

The caller stated Stephanie and others on scene did not know CPR.  Stephanie immediately started giving CPR instructions and to start chest compressions as the caller did not think the male was breathing.  Stephanie continued to tell the caller to keep pumping the chest.  Approximately 5 minutes later, the first deputies arrived and took over CPR. 

It was later discovered that this patient survived and is doing well.  Stephanie is part of the chain of patient care worked successfully and together with law enforcement and EMS personnel, saved his life.

                              

Life Saving Award

At about 0247 hours on the morning of May 16, 2015, Dispatcher Samantha was on duty and answered a 9-1-1 call from a male party advising his wife was having chest and left arm pain.  Samantha immediately went to the Emergency Medical Dispatch protocols and began giving rescue squad pre-arrival instructions, to include the aspirin protocol.

Bellevue rescue transported the patient to Bellevue Medical Center and while enroute, the patient coded and the paramedics had begun CPR. It was later discovered that the patient survived and is doing well. 

We also received a Sarpy County 911 Survey that was completed on line by the patient, Pamela and husband, Kevin Dowel.  She states, “My husband contacted 911 on 16 May 2015 approx 0330 concerning my heart attack.  Your dispatcher, in concert with the Bellevue Police & Fire Department, saved my life.  I wasn’t aware of this survey prior to today.  Thank you doesn’t come close to the gratitude we have for your dispatcher who answered the call from 515 Bellevue Blvd North.” 

Life Saving Award

At about 0655 hours on September 10, 2014, Dispatcher Megan received a phone call from co-worker and neighbor, Tina.  Tina was due to come in that morning to participate in an interview to become a Communications Training Officer.  Tina advised Megan that she hadn’t been feeling well since the night before due to severe chest pain that she considered to be indigestion.  She called to say that she would not be able to come in for her interview.  Megan questioned Tina about her condition and offered to send a rescue squad, but Tina refused.  After disconnecting from the call, Megan advised Lead Dispatcher Tanya that “something just wasn’t right” in regards to Tina’s condition and the angst in Tina’s voice.  Tanya immediately called Tina back to find out more details.  Again Tina refused a squad, but Tanya made the decision to go ahead and send a squad any way.

Tina was transported to the Bellevue Medical Center where it was determined that she had a critical life threatening condition called an aortic dissection.  She was immediately transferred to UNMC and underwent surgery to repair the torn artery.  During surgery, Tina suffered a stroke.  After her hospitalization and extensive therapy, further testing revealed a brain aneurysm.  She will have surgery to repair the aneurysm later this year. 

If not for the “dispatcher sixth sense” of Megan and Supervisor Tanya calling Tina back and not taking no for an answer, I truly believe Tina would not be with us today.

Megan and Tanya were honored at the Sarpy County Board of Commissioners Meeting on May 26, 2015.   

                     

 

Life Saving Award

On the evening of April 19, 2014, Mark was on duty when co-worker Julie  began to choke on some food.  Mark immediately noticed that Julie was making some funny noises.  Julie pointed at Mark and Mark asked if she was choking.  Julie then nodded to Mark that yes, she was.  It was clear to Mark at this time that Julie was not getting any air, unable to speak, breathe, or cough. 

Mark took immediate action and began performing the Heimlich Maneuver.  After two abdominal thrusts, the obstruction came out and Julie was able to breathe normally again.  Due to Mark’s calm and decisive action, Julie’s emergency was quickly remedied.  This situation could have become been life threatening if not for Mark’s efforts on this night. 

Mark were honored with the life saving efforts at the Sarpy County Board of Commissioners Meeting on June 3, 2014.     

On September 16, 2014 Mark was given the Nebraska Emergency Service Communications Association Communicator of the Year award. Emergency Medical Dispatcher of the Year Award